The new computer system of GMP crashed and forced call handlers to take the details of the crime reports on the papers Wednesday at 1.30 pm.
The systems of GMP, including iOPS, are suddenly crashed and a power outage happened on the screens of police officers. The engineers from GMP quickly fixed the situation and the system continues to work. The system is all stored on Wednesday at 3.30 pm. During storing time, the call handlers took the reports on the papers.
The engineers still are trying to find the reason for the failure and preventing possible damages to the new system of GMP.
GMP made an announcement on the topic and said “ A number of GMP’s computer systems have been impacted this afternoon, including IOPS. Early investigation confirms it to be a temporary failure of underlying IT infrastructure.GMP worked with suppliers to restore normal services at the earliest opportunity – and systems are now back online.”
That wasn’t the first case of the new computer system failure. In July last year, GMP faced a similar problem with the new system that is the Integrated Operational Policing System (iOPS). Her Majesty’s Inspectorate of Constabulary (HMIC) spoke on the situation and said that early this year, GMP had a similar problem and that situation had exposed hundreds of vulnerable people to ‘potential risk of harm’